Customers, Friends and Those Around Us

Customers, Friends and Those Around Us

By T.L. Stanley

In our fast-paced world, it is easy to lose track of the importance of human relations. Today, our human relations seems to rest on the wonders of E-mail, FAX, text messages, cell phones, blog sites, and the marvels of a Blackberry. Even though we have advanced in communications, our technology has hindered direct human interaction. Therefore, extra effort must be taken to understand and appreciate the value of others. Everyone wants to be treated with respect and dignity. Treat others as you want them to treat you.

Professionals in real estate, insurance, and most retail establishments will attest to the value of repeat business. Remember, if you do not take care of your customer, someone else will. Be creative and find solutions to work related customer problems.

Professionals with a eye on repeat business give the customer the best deal possible. If your costs have been lowered, give the customer a lower price. This will demonstrate to the customer that they are special and the organization is a first-rate business.

It is essential that you respect and encourage friends. This will help them maximize their talents and abilities. Everyone likes to hear a compliment. You should look for opportunities to say something good about a friend.

Ten ways to be a friend

1. Make it a point to be friendly everywhere you go.
2. Listen to your friends and respect their opinions.
3. Make sure you are always looking for ways to help your friends.
4. Treat everyone fairly and try to turn a sour person into a smiling person.
5. Set individual goals for yourself and your friends will respect you even more.
6. Respect yourself and be proud of your accomplishments and your friends will do the same.
7. When two of your friends become enemies, don’t take sides. Keep both as friends by being a friend to both. However, don’t meet with both at the same time.
8. Develop yourself and always work toward self-improvement. This will raise your own self-esteem.
9. Let your friends have their own ideas about religion and politics and do not argue with your friends about these topics. If you think differently, change the subject.
10. Communicate with your friends regularly. Meet with your friends in person. There is nothing like a friendly chat about life’s many marvels that can draw friends closer. Plus, letters, phone calls, and e-mails will keep you abreast of happenings. Help your friends set up their own blog sites to increase communications.

In conclusion, always be a friend and look for ways to gather more friends. Everyday that you go out into the world, you will have a chance to make more friends. Be a friend and you will have many.

Timothy L. Stanley is a Business Writer and Realtor® with Dilbeck GMAC Real Estate 626-230-0741. This article was published in the Rosemead Herald, Rosemead Star News, and The California Reporter. All Rights Reserved.